Privacy Policy

1. Introduction
Mayfield Renovations & Maintenance Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect your personal data when you visit our website or contact us.
We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Who We Are
Mayfield Renovations & Maintenance Limited is a provider of renovation and property maintenance services in the United Kingdom.
Contact details:
info@mayfieldrenovation.co.uk
07440 204 513

3. What Information We Collect
We may collect and process the following data:
Information you provide:

Name
Email address
Telephone number
Property address (where relevant to a job enquiry)
Details of your enquiry or project

Automatically collected data:

IP address
Browser type and version
Pages visited and time spent on our website
Cookies and usage data

4. How We Use Your Information
We use your data to:

Respond to enquiries and provide quotes
Deliver our services
Manage customer relationships
Improve our website and services
Comply with legal obligations

5. Lawful Basis for Processing
We process your personal data under the following lawful bases:

Contract – where processing is necessary to provide services you request
Legitimate interests – to run and improve our business
Legal obligation – to comply with legal requirements
Consent – where you have given clear permission (e.g. marketing communications)

6. Sharing Your Information
We do not sell your personal data.
We may share your data with:

Subcontractors or tradespeople involved in your project
Professional advisers (e.g. accountants, legal advisors)
IT and website service providers

All third parties are required to respect your data and keep it secure.

7. Data Retention
We retain personal data only for as long as necessary:

Enquiry data: up to 12–24 months
Customer/project data: up to 6 years (for legal and tax purposes)

8. Your Rights
Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data transfer (data portability)
Withdraw consent at any time

You also have the right to complain to the Information Commissioner's Office (ICO).

9. Cookies
Our website may use cookies to improve user experience and analyse traffic.
You can control or disable cookies through your browser settings.

10. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

11. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.

12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact:
Mayfield Renovations & Maintenance Limited
info@mayfieldrenovations.co.uk
07440 204 513